How Sendova uses cookies and similar technologies on our platform.
Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently and to provide information to the site owners. Cookies do not contain any personally identifiable information on their own, but they may be linked to information we hold about you.
Sendova uses cookies to operate our platform securely, remember your session, and understand how our service is being used so we can improve it. We do not use cookies to serve third-party advertising or track you across other websites.
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
session |
Essential | Maintains your login session across page requests. Required for the portal to function. | Session (deleted on browser close) |
csrf_token |
Essential | Protects form submissions against Cross-Site Request Forgery (CSRF) attacks. | Session |
remember_token |
Functional | Keeps you logged in to the portal between browser sessions when you choose "Remember me". | 30 days |
| Analytics cookies | Analytics | Aggregate, anonymous statistics about page visits and feature usage, used solely to improve the platform. | Up to 1 year |
Essential cookies are strictly necessary for the Sendova platform to operate. Without them, features such as logging in, submitting forms, and navigating the portal will not work. These cookies cannot be disabled. They do not collect any information about you that could be used for marketing or advertising purposes.
Functional cookies enable enhanced features and personalisation. For example, they allow the portal to remember that you have already logged in so you are not asked to do so again. If you disable these cookies, some features may not work correctly.
We may use privacy-respecting analytics tools to understand how visitors use our public website and portal. Any data collected is aggregated and anonymous — we cannot identify individual users from analytics data. No data is shared with advertising networks.
You can control and delete cookies through your browser settings. Note that disabling certain cookies (particularly Essential ones) will affect how the Sendova platform works. Below are links to cookie management instructions for major browsers:
You can also opt out of analytics tracking where applicable. Essential and security cookies will remain active regardless of your preferences, as they are required for the service to function.
Sendova does not embed third-party advertising networks or social media tracking pixels. Our public-facing pages load fonts from Google Fonts (fonts.googleapis.com), which may set a session-level cookie for font delivery. We use CDN-hosted libraries (Bootstrap, jQuery) which may cache resources in your browser but do not set persistent tracking cookies.
We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how we use cookies.
If you have any questions about our use of cookies or this policy, please contact us: